On 16 September 2020, Ted MacDonald (Advisor in Wholesale Bank Supervision) and Olivia Fahy (Lead Associate in the Conduct Specialists Department) from the Financial Conduct Authority (FCA) joined experts from Baker McKenzie to discuss the potential conduct and culture challenges of working in the current and post COVID-19 environments. Issues covered include:
- the latest industry feedback on the 5 Conduct Questions Programme;
- the challenges of maintaining a strong culture; and
- addressing conduct and culture beyond COVID-19 .
Note that observations expressed during the webinar by Mr MacDonald and Ms Fahy reflected only their individual views and not those of the FCA.